Big Porta Driver support

For route or safety issues, stop safely and contact your dispatcher. For app access, include your driver code and device type, but never send your PIN.

Deactivate or delete an account

Because this is an operator-provisioned workforce account, ask your dispatcher or email support with the subject “Big Porta Driver account request.” State whether you want immediate deactivation or deletion and provide your driver code. Support will verify the request through the operator; do not include your PIN.

Deactivation blocks sign-in and revokes active devices. A deletion request removes or de-identifies account and device data that is not required for payroll, service records, safety, fraud prevention, contractual obligations, or law. Records that must be retained remain access-restricted until their retention period ends. Support will confirm the result or explain any data that must be retained.